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Protect your investment, fill out this form or mail it to: GENTE SANA INC. WARRANTY This product is guaranteed from the moment of being invoiced for a period of one year against any defect in the manufacture of all its pieces, components and manual labor without additional cost. Warranty will be without effect if the breakdown was caused by any the following reasons: a) When the product had been used in conditions different from the normal ones (abuse, negligence, incorrect maintenance, damages by humidity or commercial use). b) When the product had not been used according to the manual that accompanies it. c) When the product had been altered or repaired by a nonauthorized technician. USER'S MANUAL Always refer to the user's manual to solve any issue or question about its operation. Manual download . 1.5MB
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OUR COMMITMENT Gente Sana's commitment is to provide products of the best quality. We are proud to help you improve your health. We want you to have at your reach wholel, natural foods and of the best quality, without sacrificing your time and your money.
If by some reason you are not satisfied completely with your purchase. You can return it during the following 30 days after your purchase. Follow these steps: If you place your order, but change of opinion and decide to cancel, no handling and restock fee will be applied to your purchase if your order has not been sent. If your order has already being sent, please receive your package, call us and follow the steps to make a return. If you refuse to receive your order and reject it it without obtaining a return authorization number, a 20% fee will be applied to you for handling and restock. SHIPPING If your order is received before 12:00 p.m. EST generally will be sent the same day or next day first thing in the mornig. You will receive an email with your order number and tracking number. If you do not receive it please let us know. Or review your junk folder , it could be in there. You can specify if you want your purchase to be delivered to a different address than yours. For shipping within the United States, we used UPS ground service. Priority Mail and insurance of envio have an additional cost. If yo have an account with UPS or FEDEX, and you wish to charge you account for shipping please let us know.
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SERVICE In the unlike event that your SOYAELECTRIC requires service, call us toll free If you register your product, then we must already have your information, in opposite case please have at hand the following information: Model: Take into account that we could ask for your purchase receipt to verify the date of purchase. Pack your SOYAELECTRIC in its original box if not possible make sure it is securely packed. Send your SOYAELECTRIC to the following address l along with your repair authorization number. Do not send your SOYAELECTRICwithout a repair authorization number and be sure to pay for shipping. We are not authorized to receive collect shipments and you will be responsible for the payment of the returned package. We will pay for the return shipping charges. Allow 4 weeks to complete the repair. Sometimes the problem is simple to solve and it is worth the trouble to review the user's manual section: Problem solution.
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| PROTECT OUR EVIROMENT, ENHANCE YOUR DIET AND ADD QUALITY TO YOUR LIFE. | |
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* It's fresh soymilk without additives. |
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